Passengers needing extra assistance due to hidden disabilities will now have greater support when traveling through Lynden Pindling International Airport (LPIA) Nassau, Bahamas. On Thursday December 1, 2022, Nassau Airport Development Company (NAD) launches the Hidden Disabilities Sunflower in conjunction with The National Commission for Persons with Disabilities and key airport stakeholders.
Globally, 1 in 7 persons have some form of a disability. Many of these disabilities are non-visible or hidden and can be physical, mental or neurological in nature. Wearing a Sunflower lanyard at LPIA will provide airport workers with a visual cue that a passenger may need extra assistance, additional time or more support while in terminal. While the Sunflower lanyard does not allow wearers the option to skip lines, it immediately indicates to airport staff that additional assistance might be required.
“Over the years, we have built LPIA with all users in mind including accessibility features in the physical airport space for persons with visible disabilities. This new initiative allows us to take it a step further by introducing a program to support passengers with hidden disabilities,” said Vernice Walkine, President & CEO at NAD. “It is our hope that by implementing the Sunflower lanyard program, persons with hidden disabilities will have an optimal experience while travelling through LPIA.”
Frontline workers who interact with passengers on a daily basis are currently undergoing training. Staff at check-in counters, pre-board screening, US Customs & Border Patrol (USCBP), Bahamas Customs and Immigration and others are in the first wave of training. Sessions focus on raising awareness of the Sunflower lanyard, sensitizing workers to hidden disabilities and providing strategies to best assist passengers in various scenarios.
Lanyards will be distributed free of charge and can be used at participating airports and organizations around the world. Passengers can email email@example.com and provide name, date of travel and flight details to secure a Sunflower lanyard. NAD will arrange collection through the relevant airlines. Requests can also be made by contacting The National Commission for Persons with Disabilities on J.F. K. Drive and Bethel Avenue or calling 1-242-397-8600.
Learn more about Lynden Pindling International Airport.
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